Sunday, 29 April 2018

Access to quick fair and free justice for Victorians

Consumer Action Law Centre has launched their latest election platform for this November's Victorian State Election which calls on our state politicians to create quick fair free justice access for all Victorians.

Retirement Village residents have a particular interest in that part of the program that places emphasis on:-

No excuses: Victoria needs a Retirement Housing Ombudsman


"More than twelve months have passed since the release of the Victorian Parliament’s Inquiry into the Retirement Housing Sector that recommended the establishment of a Retirement Housing Ombudsman, yet older Victorians are no closer to seeing this critical reform.

Older Victorians living in retirement housing want a quick, easy and low-cost dispute resolution option when problems arise, including unfair fees and bullying. We hope that most residents will never need this service, but all Victorians will benefit from an Ombudsman by rebuilding confidence and trust in the retirement housing sector."

The program booklet can be downloaded here - Victorians need better access to quick, fair and free justice in 2018

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Function of Government

The role of government is to create an environment for commerce to function whilst at the same time protecting retirees and particularly vulnerable retirees from both financial and emotional harm emanating from that function.

The Victorian Retirement Villages Act 1986 provides the environment for commerce to function but fails to fully protect retirees from financial and emotional harm as a result of it.

The Victorian legislative definition of a retirement village in demanding the payment of an 'in-going' amount without the transfer of property ownership is a major contributor to that financial and emotional harm suffered by retirees.


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