Thursday, 5 April 2018

Andrews Government Inaction on Retirement Village Reforms

Andrews Government Inaction on Retirement Village Reforms - The Victorian Daniel Andrews government is dragging the chain with retirement village reforms.

Despite a 2016 inquiry htp://, recommendations in early 2017 then a government response to the recommendations, no major action has been taken to reform retirement villages in Victoria.

The inquiry, recommendations and response have been described as - left disappointed, no commitment, lost opportunity, evidence ignored, concerns dismissed, a damp squib, fillip to developers, brush-off to residents.

"Residents and their families will ultimately pay the price for the Victorian Government’s inaction on retirement housing reform''

 Comments attributable to: Gerard Brody, CEO Consumer Action Law Centre
  • If you’re an older Victorian and want to resolve a problem with your retirement living, it should be cheap, quick and accessible. The evidence has shown that we need an ombudsman scheme for this sector.
  • Recent piecemeal inquiries by the Victorian Government into the sector have failed to reduce the complexity of contracts or improve outcomes for residents. We had hoped for a strong response from the Government today that showed it cared for residents and their families. Unfortunately, we were left disappointed.
Lawrie Robertson, Vice-President Residents of Retirement Village Victoria
  • There is no commitment in the Victorian Government’s response to improving the rights and protections for residents.
  • Our members had hoped for quick implementation of a simple, free, binding dispute resolution service and they have been left bitterly disappointed.
Ronda Held, CEO COTA Victoria
  • This is a lost opportunity for leadership in responding to the concerns of thousands of older Victorians and their families.
  • The Victorian Government had overwhelming evidence of the problems in this sector, and that evidence has been ignored.
Fiona York, Co-Manager, Housing for the Aged Action Group
  • None of the main concerns of residents have been adequately dealt with.
  • Residents’ concerns about unfair and confusing fees, management practices and dispute resolution have been either dismissed or deferred.
Levitt Robinson solicitors
  • The report of the Victorian Enquiry into the Retirement Housing Sector has proven to be a damp squib and disappointed many genuinely aggrieved Victorian residents of retirement villages.
  • The enthusiasm with which it was greeted by the Property Council of Australia’s Victorian Division, when it was released on 7 March 2017, is a strong indication that it was a fillip to developers and brush-off to resident retirees.

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