Retirement Villages - Making your Complaint Count
Residents living in retirement housing who have problems with their managers may find it hard to get results. They may feel frustrated that complaints to Consumer Affairs Victoria go nowhere, that managers flout the law or trample on residents rights with no consequences.
In this two hour workshop, residents will hear about the types of issues that can be taken to the regulator Consumer Affairs Victoria and the best way to make your complaint count.
RSVP Today
Haydn Raysmith Room
Level 4, Ross House,
247 Flinders Lane, Melbourne.
Experts from Consumer Action Law Centre will be running the session in partnership with Housing for the Aged Action Group, Council on the Ageing and Residents of Retirement Villages Victoria
Full details here - https://www.oldertenants.org.au/news/retirement-housing-making-your-complaint-count
Retirement Villages - Making your Complaint Count
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Function of Government
The role of government is to create an environment for commerce to function whilst at the same time protecting retirees and particularly vulnerable retirees from both financial and emotional harm emanating from that function.
The Victorian Retirement Villages Act 1986 provides the environment for commerce to function but fails to fully protect retirees from financial and emotional harm as a result of it.
The Victorian legislative definition of a retirement village in demanding the payment of an 'in-going' amount without the transfer of property ownership is a major contributor to that financial and emotional harm suffered by retirees.
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