This report from ABC News:-
"Retirement villages will have to abide to a mandatory code of conduct — and will be policed by retirement village ambassador — in a range of sweeping reforms set to be introduced to the sector in New South Wales.
Some of the recommendations included:
- Improving up-front disclosure provided to prospective residents, making it simpler to understand the critical terms and conditions.
- A legally-binding exit fees and charges statement is provided early in the process.
- A requirement for operators to provide residents with an opportunity for a regular contract check-up during their occupancy.
- A requirement for an operator to buy back the unit after a maximum timeframe from a resident leaving the village that is a registered interest holder.
- Simplifying the funding arrangements for maintenance.
- Fairer dispute resolution processes.
- Increasing Fair Trading's oversight of retirement villages through targeted compliance activities that focus on retirement villages.
- The introduction of a code of conduct."
Full story here - http://www.abc.net.au/news/2018-06-24/retirement-reforms-coming-as-nsw-gets-ambassador/9904092
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