Wednesday, 8 August 2018

RV Operator Charged For Abandoning Residents

Consumer Affairs Victoria reports -

"Consumer Affairs Victoria has commenced criminal proceedings against Stephen George Snowden, 51, of Ferntree Gully.

We allege that Mr Snowden operated the Berkeley Village retirement village in Patterson Lakes between July and September of 2017, when he was not permitted to do so.

We are seeking a financial penalty against Mr Snowden.

The matter will be heard at the Frankston Magistrates’ Court."

In a related story in the Sydney Morning Herald -

"Almost a year after state authorities urgently intervened in and then shut down Berkeley Living, where bedridden residents were left to fend for themselves in the wake of a staff walkout, Consumer Affairs Victoria has begun criminal proceedings against the man operating the retirement village.

Katherine Temple, a senior policy officer at Consumer Action Law Centre is quoted "the retirement housing industry wasn’t capable of self-regulation. Governments need to step in to ensure residents and their families are treated fairly.  Residents shouldn't have to spend the best years of their retirement fighting big business in court to get justice. We need an ombudsman to provide free, fair and independent dispute resolution."

Read the full story here -

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